We shall be fearless, bold, energetic and enterprising in pursuing actions or decisions in the market place that will ensure that we are competitive, satisfy our customers and achieve sustainable growth.
We will perform in a manner at all times that makes us accountable, responsible, and answerable to our customers, partners, leaders, and other employees as well as external stakeholders.
Customer Service Excellence
We will enable our customers to have an efficient, productive, and enjoyable banking experience by providing customers with what they want when they need it.
We create the environment that encourages our employees to generate a new idea and / or rethink an old idea and develop the idea into practical implementable products, processes, or solutions.
We build effective teams with members who have complimentary competencies, hold themselves mutually accountable, exhibit effective communication and continually challenge each other to strive for excellence.